Return, Exchange & Shipping
Shipping
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Domestic shipping can take up to 5 business days plus processing time. If the timing is not right for you please contact us at info@shopuni-T.com We will do our best to suite your timing.
International shipping could take up to 14 business days plus processing time. If the timing is not right for you please contact us at info@shopuni-T.com We will do our best to suite your timing.
Due to global supply chain challenges, shipping times could be longer than usual. -
The processing time (the amount of time the artist needs to fulfill) is 1-7 days. Any of the following reasons could cause delays.
- We could be experiencing high demand for orders.
- We could wait for the arrival of out-of-stock blank T-shirts.
- The artist could be on a short vacation or a break.
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Yes, we ship our products all over the globe.
Please note that free shipping, exchange are not applicable for international orders and that shipping rates could vary depending on your region.*International shipping rates are calculated at checkout. Uni-T does not cover any duties, taxes or custom fees. Customers will be liable for any shipping or additional fees that may arise.
* If a return needs to be made they can be mailed back by the customer to Uni-T. International returns still need to be made within the 14 day return window.
*All return shipping and fees of any kind (including duties, taxes or customs) must also be covered by the customer.
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Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
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All our products are shipping from Uni-T shop/studio in Natick, Massachusetts. Please read about us here
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Uni-T really work hard to get orders out in timely manner. Once the order is placed, your order cannot be canceled or modified.
Returns & Exchange
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*The following items are non-returnable...
- Affiliated Business T-shirts (e.g. Conscious Style Guide) or donation (01760, NCCD, Ukraine T-shirts or items that are marked as percentage donation) items can not be return or exchanged.
- Accessories (including jewelry, bags, etc,)
- Discounted (on SALE) items
- Gift Cards
- We only accept one exchange.
The items should not be worn, washed, and free of stain and odor. If the item is not returned in its original condition or the return package has not been delivered to us, the buyer is responsible for any loss in value. To complete your return, we require a receipt or proof of purchase.
Make sure all items are in NEW condition, unworn with tags attached in original packaging, and fragrance-free. No marks of any kind. (We can't accept anything that doesn't meet the criteria listed above.
We do not offer returns or exchanges for international shoppers.
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*Orders cannot be edited or canceled after being placed.
*Failing to contact us before returning the items could cause the loss of the goods, in this case, we wouldn't be able to issue a return/refund.
*Uni-T is not responsible for items shipped to the wrong given address.
*Returns over $100 will be charged a 20% restocking fee that will be deducted from the return amount.
*Any order refused at delivery and sent back to Uni-T will not be refunded for shipping costs.
*Ship packages with the original copy of the packing slip back to Uni-T.
*Buyers are responsible for return shipping costs, and we are accountable for reshipping for exchange to you.
*In the unlikely event that we inadvertently sent you an incorrect item or you received a damaged item, please notify us immediately (within 3 days from the delivery date) here so that we can waive your return shipping fee and initiate a replacement. Your replacement items will ship free of charge.
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ONLINE
Please request for return/exchange within 14 days from the delivery date. For e.g., if your order is marked as delivered on March 14th, 2023 can be returned only up to March 28, 2023. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a full refund or exchange.
However, instead of a full refund, you will receive store credits (discount code or gift card) up to 30 days from the delivery date.
Failing to contact us before returning the items could cause the loss of the goods, in this case, we wouldn't be able to issue a return/refund.
IN-STORE
Please contact Eujin for return/exchange within 7 days from the purchase date at info@shopuni-T.com or call 774-231-0808
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Have you read our Eligibility, Policy, and Return & Exchange Window?
Yes, I have read the above contents and am ready to request Return & Exchange.
Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.